Common problems

Why Choose us ?

（1）We have 15 years of R & D experience and provide services and assistance to thousands of enterprises. （2）We have a young and passionate service team to serve you wholeheartedly for 7x24 hours, If you have any questions, welcome to consult us and we will reply to you as soon as possible. （3）100% QC inspection Before Shipment. （4）Best Quality & Best Professional Service with Competitive price help to make your business profitable.

Can I have a sample order?

Yes, we accept sample order to test and check quality. Feel Feel to drop us an TM message.

How about the lead time?

Samples will takes 7-10 business days. Mass production will takes 25-40 days depends on quantity.

What is your term of payment?

We accept T/T,Paypal,Alibaba payment way and so on.

How do I place an order ?

We generally use Alibaba Trade guarantee orders. For RTS (ready for ship) products, we adopt the quotation method of EXW. If you need other methods such as FOB, you can also contact us and give you a quotation, or you can provide transportation information to our salesperson, who will create an online order for you.

How do We ship the LiFePo4 battery packs?

In case you have your forwarder agent, the goods can be delivered by your agent or we will arrange the shipping by our regular forwarder. For sample order or small battery packs,we can ship by express through Fedex, UPS, TNT, DPD etc.If whole parcel over100KG,can ship by air or by sea,sea shipping is more economical.

How do the batteries work?

Please refer to the user manual for specific use